taka77 Privacy Policy

This Privacy Policy ("Policy") describes how taka77 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the taka77 website, mobile interface, games, sports betting services, and any related services (collectively, "the Services") available at taka77.biz.

taka77 is operated for the Bangladesh market and serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other regions of Bangladesh. This Policy applies to all personal data we collect in connection with your use of the Services, regardless of the device or channel through which you access them.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and taka77.

This Policy is effective as of 1 January 2026 and supersedes all prior versions of the taka77 Privacy Policy.

taka77 collects personal data across several categories depending on how you interact with the platform. The categories of data we collect are described in the table below:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by applicable law or a regulatory authority, in which case you will be notified separately.

taka77 collects personal data through the following channels and methods:

• Direct submission: Data you voluntarily provide when creating an account, completing KYC verification, making a deposit, requesting a withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical and behavioural data collected automatically through server logs, cookies, and similar tracking technologies when you visit or use the taka77 platform.
• Third-party payment providers: Transaction confirmation data received from payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you initiate a deposit or withdrawal.
• Identity verification services: Data received from third-party KYC and anti-fraud service providers who assist us in verifying the identity of our players and detecting fraudulent activity.
• Game providers: Aggregated game session and outcome data received from our third-party game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, in connection with your gameplay activity on taka77.

taka77 uses the personal data we collect for the following purposes:

• Account creation and management: To register your player account, authenticate your identity on login, manage your account settings, and process account closure requests.
• Service delivery: To provide access to casino games, sports betting, live dealer games, and all other taka77 platform features.
• Payment processing: To process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to verify and execute withdrawal requests to your registered payment account.
• Identity and age verification: To confirm that all players are aged 18 or above and that account details match the identity documents provided during KYC.
• Fraud prevention and security: To detect and investigate suspicious activity, prevent money laundering, identify multiple accounts, and protect the integrity of the taka77 platform.
• Responsible gaming compliance: To monitor gameplay patterns for signs of problem gambling behaviour and to enforce deposit limits, loss limits, and self-exclusion restrictions requested by players.
• Customer support: To respond to your enquiries, process complaints, and maintain records of support interactions for quality assurance purposes.
• Promotional communications: To send you information about taka77 bonuses, promotions, and seasonal offers — only where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, identify technical issues, and continuously improve the quality, speed, and reliability of the taka77 platform.
• Legal compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities in Bangladesh and internationally.

taka77 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the agreement between you and taka77, including account management, payment processing, and service delivery.
• Legal obligation: Processing necessary to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and lawful authority requests.
• Legitimate interests: Processing carried out in taka77's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, informed consent — primarily in the context of promotional communications. You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

taka77 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only to the extent necessary to operate our Services or comply with legal obligations:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and their respective processing partners, solely to execute deposit and withdrawal transactions on your behalf.
• KYC and identity verification providers: Third-party verification services that assist taka77 in confirming player identities, detecting fraudulent documentation, and meeting age verification obligations.
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios, to the extent necessary for game operation and session tracking.
• IT infrastructure and hosting providers: Secure cloud hosting and server management partners who process data strictly on our instructions and under binding data processing agreements.
• Legal and regulatory authorities: Competent government bodies, law enforcement agencies, or courts in Bangladesh and internationally, where taka77 is required by law or a valid legal order to disclose player information.
• Professional advisers: Legal counsel, auditors, and compliance consultants, where disclosure is necessary and subject to appropriate confidentiality obligations.

taka77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the taka77 website. They help us recognise your device across sessions, maintain your login state, and understand how players interact with our platform.

The categories of cookies we use are as follows:

• Strictly necessary cookies: Essential for the platform to function. These enable core features such as session management, login authentication, and account security. These cookies cannot be disabled without affecting your ability to use taka77.
• Performance and analytics cookies: These collect anonymised information about how players navigate the platform — which pages are visited most, how long sessions last, and where errors occur. This data is used to improve platform performance and user experience.
• Functional cookies: These remember your preferences such as language settings, display preferences, and last-visited game category to personalise your experience on return visits.
• Marketing cookies: Used only where you have given explicit consent, these cookies help us understand the effectiveness of our promotional campaigns and deliver more relevant offers to returning players.

You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some taka77 features. Strictly necessary cookies cannot be disabled as they are integral to platform operation.

taka77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of the player account and for a minimum of 5 years following account closure, in accordance with anti-money laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
• KYC verification documents: Retained for the duration of the account and for 5 years post-closure.
• Customer support communications: Retained for 2 years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Technical and usage data (logs): Retained for up to 12 months and then anonymised or deleted.
• Marketing preferences and consent records: Retained until consent is withdrawn, plus a further 12 months for compliance evidence purposes.

Following the expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data can no longer be linked to any individual and is no longer subject to this Policy.

taka77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and our servers.
• Encrypted storage for all sensitive personal data, including identity documents and financial references, at rest on our secured servers.
• Role-based access controls ensuring that internal staff may only access player data that is necessary for their specific job function.
• Multi-factor authentication required for all internal administrative access to systems that process player data.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals to identify and remediate vulnerabilities.
• Incident response procedures that ensure any confirmed data breach is investigated promptly and, where required by law, reported to the relevant authorities and affected players without undue delay.

As a taka77 player whose personal data we process, you hold the following rights in relation to that data. To exercise any of these rights, please contact our support team at [email protected] with a description of your request. We will respond within 30 days of receiving a verified request.

• Right of Access: You may request a copy of all personal data taka77 holds about you, along with information about how it is used and with whom it has been shared.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you. Minor account details such as contact information may be updated directly through your account settings.
• Right to Erasure ("Right to Be Forgotten"): You may request that we delete your personal data, subject to our legal obligations to retain certain records. Erasure requests will be processed following account closure and subject to applicable retention periods.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances, such as while a rectification request is being investigated.
• Right to Data Portability: You may request a copy of the personal data you have provided to taka77 in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data where taka77 relies on legitimate interests as the legal basis for processing, subject to our ability to demonstrate overriding legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out prior to withdrawal.

taka77 will not charge a fee for responding to standard data subject requests. However, we reserve the right to apply a reasonable administrative fee for requests that are manifestly unfounded, excessive, or repetitive in nature.

The taka77 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18. Registration on the taka77 platform by minors is expressly prohibited under our Terms & Conditions.

In the event that taka77 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the taka77 platform, please notify us immediately at [email protected].

taka77 employs age verification procedures at the point of registration and during the KYC process to reduce the risk of underage access. These measures are described in further detail in our Responsible Gaming policy.

The taka77 platform may contain references to or integrations with third-party services, including game providers, payment processors, and technology partners. These third parties operate under their own independent privacy policies and terms of service, which taka77 does not control.

taka77 is not responsible for the privacy practices or data handling procedures of any third party. We encourage you to review the relevant privacy documentation of any third-party service you interact with in connection with your use of taka77, particularly payment providers such as bKash, Nagad, Rocket, and Upay.

taka77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. When material changes are made, we will notify registered players via the email address on file or through an in-platform notification prior to the changes taking effect.

The updated Policy will be published on this page with a revised effective date. Your continued use of the taka77 platform following the publication of an updated Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed of how we handle your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or taka77's handling of your personal data, please contact our support team using the details below. We are committed to addressing all privacy-related enquiries promptly and in good faith.

• Email: [email protected] (plain text — not a clickable link)
• Response time: Within 1 business day for general enquiries; within 30 days for formal data subject requests
• Support hours: 24 hours / 7 days a week (BST, UTC+6)
• Languages: English and Bengali
• Coverage: All regions of Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and beyond

For formal data subject access requests, erasure requests, or objections to processing, please include your registered account email address and a clear description of your request in your message so that we can verify your identity and respond efficiently.